Privacy Policy
Last updated: September 22, 2026
Immigrants Guide ("Immigrants Guide," "we," "us," or "our") provides immigration information, tools, and services through this website. This Privacy Policy explains what information may be collected and how it is used.
1. Information We Collect
Depending on the features you use, we may receive information such as your name, email address, questions or messages you submit, USCIS receipt numbers you enter into our tools, and account information when you use protected case-tracking features.
We may also receive basic technical information such as browser type, device information, IP address, and information needed for security, abuse prevention, and service operation.
2. How We Use Information
- To provide USCIS case-status and immigration information tools.
- To respond to questions or messages you submit.
- To provide AI-generated informational responses.
- To operate, secure, troubleshoot, and improve the website.
- To prevent abuse, spam, fraud, and unauthorized access.
3. AI and Third-Party Services
Some website features may use third-party services to process requests. AI responses are generated for informational purposes. We do not represent that an AI response is complete, current, or a substitute for professional legal advice.
4. USCIS and Government Services
Immigrants Guide is not USCIS, the U.S. Department of Labor, the U.S. Department of State, or U.S. Customs and Border Protection unless expressly stated otherwise. Government websites and services may have their own privacy policies and terms.
5. Data Security
We use reasonable technical and administrative safeguards designed to protect information. No internet service can guarantee absolute security.
6. Data Retention
We retain information only as reasonably necessary for the purposes described in this policy, legal obligations, security, dispute resolution, and operation of the service.
7. Your Choices
You may contact us regarding questions about information you submitted through the website. Certain information may need to be retained where required for security, legal, or operational purposes.
8. Children's Privacy
This website is not directed to children under 13, and we do not knowingly request personal information from children for independent use of the service.
9. Changes
We may update this Privacy Policy as the website and services change. The updated version will be posted on this page.
10. Contact
Email: immigrantsguide@outlook.com